Wigwam Privacy Policy

General

This privacy policy sets out how “Savitri Woods India Pvt. Ltd.” uses and protects any information that you give to us.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that this privacy statement will only use it.

IP Address

We may collect information about your device, including where available your Internet Protocol address, for reasons of fraud protection. We may also collect information about your device’s operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Cookies

Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie.

Policy

We may use your data for our legitimate interests to: provide you with information, or services that you requested from us allow you to participate in interactive features of our Site when you choose to do so; ensure that content from our Site is presented most effectively for you and your device; improve our Site and services;  process and deal with any complaints or enquiries made by you; and contact you for marketing purposes where you have signed up for these.

Website Links

Our Site may, from time to time, contain links to and from the websites of third parties. Please note that if you follow a link to any of these websites, such websites will apply different terms to the collection and privacy of your data and we do not accept any responsibility or liability for these policies. When you leave our Site, we encourage you to read the privacy notice/policy of every website you visit.

Customers

We will collect details such as names, company names, job titles, telephone numbers, mobile numbers, fax numbers, addresses, email addresses and potentially bank details when you order goods or services from us either via our Site, via telephone, via email or fax. We will use this information to process your order and comply with our contractual obligations

To perform our contact with you, we may also need to share personal data with third parties such as external hauliers and postal service organisations to assist in the delivery of goods or services you have ordered.

We may also advertise your feedback on our website and marketing materials (subject to obtaining your prior consent where necessary).

We will retain your information as long as we require this to provide you with the goods or services ordered from us and for 6 years afterwards. Where you have subscribed to receive marketing correspondence from us, we will keep personal data indefinitely from when you provide us with your consent. You are provided with the opportunity to opt-out of receiving marketing correspondence from us.

Suppliers

We will collect details such as names, company names, job titles, telephone numbers, mobile numbers, fax numbers, addresses, email addresses and bank details to contact you about goods or services ordered with you, to place further orders and to pay you for the goods and services supplied. We will keep the personal data for 6 years further to being provided with the goods/services.

If You Fail to Provide Personal Data

Where we need to collect personal data by law or under the terms of a contract we have with you and you fail to provide the data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example to provide you with our goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

Automated Processing

We do not undertake automated decision making with your data.

Legal Basis for Processing your Data

We will only use your data where the law allows us to. Most commonly, we will use your data in the following circumstances:

  • For the performance of a contract we enter into with you.
  • Where necessary for compliance with a legal or regulatory obligation we are subject to and

for our legitimate interests (as described within this policy) and your interests and fundamental rights do not override these interests.

Data Security

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your information transmitted to our Site; any transmission is at your own risk.

The information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organisational measures designed to secure your information against accidental loss and unauthorised access, use, alteration or disclosure. Also, we limit access to personal data to those employees, agents, contractors and other third parties that have a legitimate business need for such access.

Access to Updating, Deleting and Restricting use of Personal Data

It is important that the personal data we hold about you is accurate and current. Please keep us informed if the personal data we hold about you changes.

Data protection legislation gives you the right to object to the processing of your data in certain circumstances or withdraw your consent to the processing of your data where this has been provided. You also have the right to access information held about you and for this to be provided in an intelligible form. If you would like a copy of some or all of your data, please send an email. In certain circumstances, we reserve the right to charge a reasonable fee to comply with your request.

The information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organisational measures designed to secure your information against accidental loss and unauthorised access, use, alteration or disclosure. Also, we limit access to personal data to those employees, agents, contractors and other third parties that have a legitimate business need for such access.

Restrict the Use of Your Data

We may request specific information from you to help us confirm your identity and your right to access and to provide you with the personal data that we hold about you or make your requested changes. Data protection legislation may allow or require us to refuse to provide you with access to some or all the personal data that we hold about you or to comply with any requests made by your rights referred to above. If we cannot provide you with access to your data, or process any other request we receive, we will inform you of the reasons why subject to any legal or regulatory restrictions.

Right to Withdraw Consent

Where you have provided your consent to the collection, processing and transfer of your data, you have the legal right to withdraw your consent under certain circumstances.

Changes to Our Privacy Policy

We reserve the right to update this privacy policy at any time, and any changes we make to our privacy policy will be posted on this page. Please check back frequently to see any updates or changes to our Privacy Policy. If we would like to use your previously collected personal data for different purposes than those we notified you about at the time of collection, we will provide you with notice and, where required by law, seek your consent before using your data for a new or unrelated purpose. We may process your data without your knowledge or consent where required by applicable law or regulation.